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PDSO Kirkwall

Scottish Government Building
Tankerness Lane
KW15 1AQ

Call free on 0800 328 1222
Tel: 01856 870 100
Fax: 01856 870 116

Opening hours: Monday to Friday 09.00-17.00


Meet our Kirkwall staff

Office accessibility

Our office is located in Kirkwall town centre and is situated opposite ‘Employability Orkney-Restart Orkney’ in the same building as ‘Job Centre Plus’ and ‘Rural Payments & Inspections’.

There is a disabled access to the building. Please let us know if you have any mobility issues so we can prepare our ground-floor meeting room. You can view our office and get directions here.

Getting here

PDSO Kirkwall is accessible by bus, car and bike:



There is no direct bus service to our office. The nearest bus stop is at The Travel Centre bus station on West Castle Street. From there you should head south on Junction Road towards Tankerness Lane. Our office entrance is on the right hand side of Junction Road as you cross over Tankerness Lane, opposite ‘Employability Orkney-Restart Orkney’.



We have no dedicated parking spaces available. However there is a Scottish Government Car park with ‘visitor' spaces which can be used by those visiting our office. The car park is adjacent to our office.


There is also local OIC metered parking within 200 metres of our office; the majority of this parking is Pay and Display.



There is a bike rack located to the rear of the building in the Scottish Government car park.


When you arrive

You can enter the Scottish Government building by the main steps or a ramp at the rear entrance (round the corner from the Job Centre Plus). There are handrails on each side of the steps and on one side of the ramp.


All visitors must report to Reception on the ground floor. You can then go through the entrance lobby door, up the stairs, left and then through the security door to reach our office.

You should then press the intercom button which is on the wall in front of you (beside the security door on the right) before reaching the stairs. A member of staff will then greet and assist you.

If no one answers the intercom you can go to the Rural Payments & Inspections department and they will alert a member of PDSO staff. Sometimes we will be engaged in business out with the office and, if this is the case, you should telephone us on 07917 052321.

Occasionally our office may be open but the main door is locked due to a Scottish Government public holiday. Please follow the instructions displayed on the sign on the main door and telephone 07917 052 321 so that a member of staff can assist you as soon as they are available.

Please note that we cannot always admit visitors who do not have a pre-arranged appointment.


During your visit to PDSO Kirkwall

There are no accessible toilets available to visitors and the building does not have a lift.


Assistance dogs are welcome in our office. Please let us know in advance if you would like us to make any special arrangements to help accommodate them. We will have a bowl of water available for them.

Please let us know in advance any support you need to visit our office or communicate with us.