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Secretarial Administrator (Grade 3) – Inverness
Ref no 56
Full time; permanent
Application deadline: Sunday 17 May, 23:55*
We are looking for a well-organised and proactive Secretarial Administrator to join our PDSO Inverness office and ensure smooth day-to-day operations while supporting the delivery of client-centred and trauma-informed legal services.
Reporting to the Network and Systems Coordinator, you will provide high-quality legal administration and casework support to solicitors locally and across the PDSO network.
Key responsibilities include:
- Providing general administrative and casework support
- Maintaining and updating case files
- Audio typing, copy typing and preparing documents
- Reception and client enquiries
- Handling incoming and outgoing mail
- Managing case documents (scanning, photocopying, downloading)
- Diary management
- Processing invoices and requisitions
- Using and monitoring Legal Aid Online (LAOL)
- Assisting with admin tasks delegated by the Network and Systems Coordinator
- Supporting training for new business support staff.
To succeed in this role, you will need:
- Strong communication skills
- Confident IT skills (Microsoft 365)
- High accuracy and attention to detail
- Fast and accurate typing – experience in audio typing using transcription software is highly desirable
- Ability to work independently with good judgement
- Strong organisation and time-management skills
- Excellent customer service
- Understanding of confidentiality and data protection.
How to apply
Full details and the online application are available on our recruitment portal (external link).
