Monday to Friday 09.00-17.00
Our office is located at 2 Castle Wynd, Inverness city centre. It is situated on the upper level directly above Bella Pasta on Bridge Street.
There is a staircase to the immediate left of Bella Pasta which gives access to the office entrance.
Alternatively, stair-free access is via Castle Wynd. This is a short way from Bridge Street.
The office is accessible and on one level.
If you have mobility issues please inform our office when speaking to a member of staff.
Information if you are getting to PDSO Inverness by bus, train, car and bike.
Open in Google Maps to generate directions for various modes of travel.
Local buses are operated by Stagecoach and services 2, 3, 4, 5, 5A, 8, 107, 107A and 109B stop at Queensgate, Inverness, which is around a five minute walk from our office.
Inverness train station is around a 10 minute walk from our office.
There is on street public disabled parking directly outside our office. We also have some limited private parking spaces available which are slightly further away from the office and can be booked in advance by contacting the office. Priority will be given to people who would otherwise be unable to access appointments.
Alternatively there is chargeable on-street parking on certain side streets, for example Church Street or Union Street. The closest carparks to the office are the Eastgate Mall, TK Maxx Carpark and The Rose Street Multi-Storey Carpark.
There are bike racks located in the city centre, a short walk from the office.
A member of staff will greet you on arrival at your pre-arranged appointment time.
Please note that we cannot currently admit visitors who do not have a pre-arranged appointment.
Our office has accessible meeting rooms and accessible toilets.
Access to the reception area of our office is through double doors. We have an accessible toilet and access to most meeting rooms is through doors with a minimum of 800mm width.
Assistance dogs are welcome in our office. Please let us know in advance if you would like us to make any special arrangements to help accommodate them. We will have a bowl of water available for them.
Portable induction loops are available from Reception on request. Hearing aid users must turn their hearing aid to the “T” position to use the induction loops.
We can arrange to book British Sign Language interpreters and interpreters who speak languages other than English, if we know you require this.
If you need to bring a support worker or friend to the meeting with you, please let us know.
If you do not have childcare to allow you to attend an appointment please make us aware of this, so that we can agree the best way to meet. We do not have childcare facilities on site.
Please let us know in advance of any requirements that you have or support you need to visit our office or communicate with us. This will help us to ensure that a suitable room and any additional services are booked.