We are currently recruiting a Secretarial Administrator for our Edinburgh office, to provide an efficient secretarial and administrative service within the PDSO Network.
Secretarial Administrator (Grade 3) – Edinburgh
Application deadline: Monday 1 May, midnight
Reporting to the Network and Systems Coordinator, you will undertake office administrative duties and provide an efficient business support service within the PDSO Network.
Main Duties and Responsibilities
- Audio and copy typing for solicitors’ letters, reports, court documents and forms into the appropriate format for your own office, and across the PDSO network, ensuring a high quality of presentation and accuracy
- Using the case management system to create and maintain electronic files along with maintaining live and closed paper files, and relevant filing systems in accordance with our privacy and records management policies
- Provide telephone assistance by handling incoming and outgoing calls as appropriate with a professional approach ensuring confidentiality is maintained and a high level of customer service delivered at all times
- Reception and front of office tasks including receiving and assisting clients, and visitors
- Dealing with all incoming and outgoing mail with various communications methods including hard copy mail, emails, electronic portals (such as COPFS and Legal Aid Online) and hand delivered items; sort, link and prioritise for solicitors’ attention
- Processing various case documents including downloading, photocopying and scanning
- Order stationery and process invoices through the Scottish Legal Aid Board’s internal system
- Liaise with the Network and Systems Coordinator, Business Manager and/or SLAB corporate services on corporate matters such as facilities, security, health and safety, first aid and IS (Information Systems)
- Carry out any or all of the above tasks for other offices either from your own office or by working from another location
- Other general office and administrative tasks as required.
If this sounds like you, we’d love to hear from you.
How to apply
Full details about the role and an online application are available through our recruitment portal (external link).
